Support

Answers to common questions and tips for getting reliable reminders on Android.

Frequently asked questions

How do I configure how often I get reminders?

Open the app and go to the schedule screen. You can set the active hours during which reminders should fire (for example 09:00–17:00) and the interval between them.

My reminders fire later than expected. Why?

Desk Activity uses Android WorkManager, which is battery-friendly and reliable but has a minimum periodic interval of 15 minutes. Smaller intervals are clamped up to 15 minutes. Android may also briefly delay background work to save battery — usually by no more than a few minutes.

I don't see any notifications at all. What do I check?

Please check, in order:

  1. The app has permission to post notifications (Android 13+). On first launch you should have been asked — you can re-enable it in Android Settings → Apps → Desk Activity → Notifications.
  2. The current time falls inside your configured active window.
  3. The app is not restricted by your phone's battery optimizer (see below).
  4. "Do Not Disturb" is not currently suppressing the notification channel.
Battery optimization is killing my reminders.

Some Android manufacturers (Xiaomi, Huawei, Samsung, OnePlus, Oppo, …) ship aggressive battery savers that can stop background work even for apps that follow best practices. To make Desk Activity reliable:

  1. Open Android Settings → Apps → Desk Activity → Battery.
  2. Choose Unrestricted (or "Don't optimize" / "No restrictions").
  3. On Xiaomi/MIUI: also enable Autostart for Desk Activity.
  4. On Samsung: remove Desk Activity from Sleeping apps and Deep sleeping apps.

See dontkillmyapp.com for vendor-specific instructions.

Do reminders survive a reboot?

Yes. Desk Activity reschedules its work automatically after the device finishes booting.

Is my data sent anywhere?

No. Desk Activity is fully offline — there is no server, no account, no analytics. See the Privacy Policy for details.

Still stuck?

Email support@deskactivity.app with your Android version and device model and we'll help you out.